A legacy dedicated to our
one million customers
This milestone belongs to the customers who chose to build and grow alongside our technology platform—year after year, product after product, stage after stage. Whatever we’ve accomplished, it’s only been possible because of your generous feedback, keen insights, long-term trust, and steadfast loyalty.


A shared achievement
Our success has always been a gift from the customers who trusted us with their work. By staying engaged and committed over time, they helped turn progress into something enduring. What stands today reflects that shared investment.
The best parts of our approach to business were inspired by our users
Bootstrapped and privately held, our relationship to our customers is uncommonly uncomplicated. Instead of seeking first and foremost to satisfy investors’ interests or stock market pressure, our only stakeholders are our customers. As a result, we’ve been able to draw on that relationship to shape our company strategy, creating a bilateral partnership that informs every decision we make.
Loyalty
The long-term loyalty demonstrated by our users made it possible to do business differently. Rather than extracting the maximum short-term value from each customer, we reject this type of transactionalism and instead embrace mutual growth, value, and transparency.
Innovation
Across industries, regions, and market segments, our customers wrestle with fascinating business challenges every day. By seeking to serve their evolving requirements, we’ve kept pace with global business strategy, increasing the depth and breadth of our software solutions year over year.
Perseverance
We’ve watched our customers adapt to new business conditions and trends over the last three decades. Inspired by their tenacity, we’ve built an organization capable of weathering market shifts and staying relevant no matter what the future holds.
Accountability
Our users hold themselves to the highest standards when it comes to serving their customers and they expect the same from us. Driven by their insights and expectations, our organization has leveled up its ability to deliver mature products and services at scale.
Want to learn more about the long-term customers our company is built on? Check out the full collection of case studies for Zoho and ManageEngine.
Growing together over time
One million paid accounts is not a measure of reach, but of trust—renewed again and again by the businesses who chose to keep building on this platform. So while we can mark the number, the applause belongs to the customers who made it possible.
You raised the bar and kept it there
Standards only matter if they endure. Customers expected more because they believed we could deliver. This platform is a result of every person who built their businesses inside it, who depended on it, and who challenged us to make it better. But raising expectations was only the beginning; staying engaged is what made them matter.
The vision that guided our direction
Every billing cycle offered an opportunity to reconsider. The choice to renew was more than a transaction—it was information, and a signal we took seriously. Over time, those signals shaped not just what we built, but how we moved forward.
Built by our hands—and yours
What exists today reflects contributions from far beyond the company itself. As you grew, adapted, and faced new demands, your use revealed what needed to evolve and what needed to remain stable. You became our key collaborators, shaping our products and the discipline behind them.
Keeping you technologically future-proof is our responsibility
Tech-proof
Our software ecosystem is built for the long term, embracing the flexibility, modularity, and open architecture necessary to adapt alongside your IT strategy.
Growth-proof
Our comprehensive range of products, bundles, and platforms has been designed for all stages of business growth and transformation, with enterprise-grade scalability in mind.
Giopolitics-proof
With our own data centers all across the globe, our technology platform is uniquely positioned for secure international expansion and unshakable data sovereignty.
Price-proof
Our software strategy is about adding value, not extracting it. Over the last 30 years, we’ve increased the power and depth of our offering while keeping prices remarkably stable and reasonable.
Letter from the co-founder
Sridhar Vembu
This milestone is a testament to the trust our users have placed in us. We carry that trust with humility, and with a clear understanding of what it represents.
This is what energizes us to come to work every day to invent better products and solutions for you. We will continue to work hard as we plan for the next million customers and the million after that.
I am grateful to everyone who chose to grow their business with us—and mindful of what it requires of us going forward.




























